Deposit Operations Clerk
Thomasville, AL Thomasville, AL Estimated:
$27.
2K - $34.
5K a year Estimated:
$27.
2K - $34.
5K a year Deposit Operations Clerk JOB
Summary:
Provide outstanding customer service to deposit account customers.
Assist branches with any account and digital banking inquiries.
Review, balance, file, and maintain checking, savings, and money market accounts, IRAs and certificates of deposit.
Maintain knowledge of standard concepts, practices and procedures within the department.
Attendance is a vital function of this position.
JOB DUTIES:
Expedite prompt, complete, and accurate service response to requests from customers and other branches.
Provide balance information.
Complete telephone transfers, stop payments, address corrections, and other types of account maintenance.
Review, verify, and balance daily departmental reports.
Review and scan e-banking applications.
Review and scan deposit account signature cards, supporting documents, and any other correspondence.
Receive and process DDA affidavits and reclamations.
Assist with garnishments, subpoenas, and Social Security and Medicaid research.
Perform yearly reporting and mailings for CD/IRAs.
Communicate with customers regarding IRA distributions.
Review enhanced account analysis statements.
Review and balance various GL accounts.
Review and balance Smart Safe internal account.
Prepare for core data system upgrades and releases.
Monitor and route after-hours voicemails.
Comply with all applicable laws, regulations, policies, and procedures, including the Bank Secrecy Act.
Backup other functions when necessary.
Attendance is a vital function of this position.
Other duties as assigned.
.
JOB REQUIREMENTS:
High school diploma or equivalent required; minimum six months relevant experience preferred.
Must have the ability to read and comprehend simple instructions, short correspondence and memos.
Must have the ability to add, subtract, multiply and divide using whole numbers and decimals.
Must have the ability to balance team and individual responsibilities.
Must work well in group problem solving situations.
Must exhibit sound judgement and decision making ability.
Must demonstrate professionalism; treat other with respect and consideration; follow through on commitments.
Must produce quality work; demonstrate accuracy and thoroughness; apply feedback to improve performance.
WORKING ENVIRONMENT:
This job operates in a professional office environment.
The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, this position may require the ability to lift files, bend, reach, walk or maneuver around the bank.
This position may occasionally need to lift up to 25 pounds.
Disclaimer:
This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job.
Federal Contractor--Equal Opportunity Employer M/F/Disabled/Vets.
Estimated Salary: $20 to $28 per hour based on qualifications.
$27.
2K - $34.
5K a year Estimated:
$27.
2K - $34.
5K a year Deposit Operations Clerk JOB
Summary:
Provide outstanding customer service to deposit account customers.
Assist branches with any account and digital banking inquiries.
Review, balance, file, and maintain checking, savings, and money market accounts, IRAs and certificates of deposit.
Maintain knowledge of standard concepts, practices and procedures within the department.
Attendance is a vital function of this position.
JOB DUTIES:
Expedite prompt, complete, and accurate service response to requests from customers and other branches.
Provide balance information.
Complete telephone transfers, stop payments, address corrections, and other types of account maintenance.
Review, verify, and balance daily departmental reports.
Review and scan e-banking applications.
Review and scan deposit account signature cards, supporting documents, and any other correspondence.
Receive and process DDA affidavits and reclamations.
Assist with garnishments, subpoenas, and Social Security and Medicaid research.
Perform yearly reporting and mailings for CD/IRAs.
Communicate with customers regarding IRA distributions.
Review enhanced account analysis statements.
Review and balance various GL accounts.
Review and balance Smart Safe internal account.
Prepare for core data system upgrades and releases.
Monitor and route after-hours voicemails.
Comply with all applicable laws, regulations, policies, and procedures, including the Bank Secrecy Act.
Backup other functions when necessary.
Attendance is a vital function of this position.
Other duties as assigned.
.
JOB REQUIREMENTS:
High school diploma or equivalent required; minimum six months relevant experience preferred.
Must have the ability to read and comprehend simple instructions, short correspondence and memos.
Must have the ability to add, subtract, multiply and divide using whole numbers and decimals.
Must have the ability to balance team and individual responsibilities.
Must work well in group problem solving situations.
Must exhibit sound judgement and decision making ability.
Must demonstrate professionalism; treat other with respect and consideration; follow through on commitments.
Must produce quality work; demonstrate accuracy and thoroughness; apply feedback to improve performance.
WORKING ENVIRONMENT:
This job operates in a professional office environment.
The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, this position may require the ability to lift files, bend, reach, walk or maneuver around the bank.
This position may occasionally need to lift up to 25 pounds.
Disclaimer:
This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job.
Federal Contractor--Equal Opportunity Employer M/F/Disabled/Vets.
Estimated Salary: $20 to $28 per hour based on qualifications.
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